How many times have you leaked strategic data by accident? And do you even know when you have?
There are a multitude of opportunities to share strategic information with third parties such as clients and suppliers by accident. Information that could seriously damage your negotiating position. And if you are not aware of these dangers, it is very easy to do this.
Take Microsoft Office documents. If you ever share Excel spreadsheets with clients, do you make sure that any “hidden” columns don’t contain information you would rather keep hidden. Creating pivot tables to communicate your data analysis? Are you sure that the original detailed data isn’t available somewhere? And what about PowerPoint. Are those “Notes” pages suitable for sharing, or do they contain thoughts that you would rather not put in writing? And those text boxes that you pulled off the side of slides when you were writing them – you know they are still there of course!
Have you collaborated with others to produce a document? Most likely you will have written notes and tracked changes. If you are not careful much of the history of your document could be available to the final recipients: and that could be embarrassing!
Don’t forget document metadata either. Are there any interesting titbits in the “Properties” of your documents – the original author perhaps or the date the document was first drafted? Who know what value that might be to someone else.
Perhaps you think you have blocked some text out. Ineffective “redaction” is the cause of a lot of data leakage. For instance, blocking out text using a “highlight” the same colour as the text won’t delete it – and it could be very easy get rid of the highlight.
It’s not just documents though. There are lots of places where information can be hidden. Are your social media posts geo-tagged for instance? If you are regularly visiting a particular location, that could be of interest to competitors – or your colleagues.
Software can be another culprit. Is there any hidden text in your website, perhaps in an “invisible” font or in a comment tag. And that software you have commissioned _ are you sure the developers haven’t left any notes that could give away secrets?
Is there strategic data hidden in plain site? You might be surprised where interesting data lurked. Security blogger Brian Krebs tells how he analysed an airline boarding card and found a wealth of information in the bar code – including information that could have helped him disrupt future travel plans.
And finally – do be careful how you delete sensitive files. It isn’t sufficient to “delete” them as they will probably still exist in some form on your hard drive, easy for anyone reasonably skilled to find. You need to actively scrub them out. There is plenty of free software available online to do this. (Make sure you do this carefully when you recycle a personal computer or smartphone.)
The data you don’t value is often surprising valuable to other people, especially competitors and suppliers. Don’t share it accidentally because you simply can’t see it.